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Refunds & Exchanges

Refunds & Exchanges

We have a 10-day return policy, which means you have
10 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging.
You’ll also need the receipt or proof of purchase.

The item must have no sign of; being worn, stains, body odour, perfumes, tanning products, or machine washing detergents.

To start a return, you can contact us at orders@surfjunction.com.au. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. The customer will be liable for the return shipping cost. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at [email protected].

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.